PW CommandFor municipal public works
Keep your system. Or run everything from PW Command.
PW Command can work alongside Cityworks, PSD Citywide, MESH, ArcGIS and other municipal systems — or operate independently. Create work orders, plan daily operations, assign crews and equipment, manage safety and compliance, track progress, and document completion from one platform.
What it does
What does PW Command do?
PW Command brings dispatch, crews, resources, compliance, and weather response into a single supervisor-approved workflow. It builds crews of 1 to 5 people, schedules O. Reg. 239/02 patrols from each road's class, applies Ontario Book 5 signage with TC-1, TC-2 and TC-4 traffic-control plans, records OHSA section 43 work-refusal events, and publishes closures to 511 — run it on its own, or alongside the systems you already use.
Work orders & dispatch
Work Orders board, Map View, Schedule Planner, Approval Queue, Dispatch Console, and Road Closures (511) — all in one place.
Crews & smart daily plans
Crew Builder auto-generates 1- to 5-person crews. Smart Suggestions match by skill and compatibility, with confidence and reasoning on every pick.
Resources in one place
Staff skills matrix, equipment, materials, Ontario Book 5 signs, shops, and contractors — the whole roster of what you have to work with.
Compliance & safety
Ontario One Call locates, O. Reg. 239/02 MMS patrols scheduled from each road's class — from multiple patrols per week on Class 1 roads down to once every 30 days on Class 5 — OHSA §43 right-to-refuse records, geotagged before/after evidence, and certifications tracking that enforces qualifications at assignment.
Weather operations
Rain Day and Emergency Flood Response, Winter Control (routes, patrols, drift watch), and an after-hours callout tool — every recommendation approved before it goes out.
AI-powered work order creation
Create detailed work orders simply by speaking to the PW Command Assistant. Less typing, faster reporting, and better information from the field — every draft reviewed by the employee and subject to supervisor approval.
A look inside
How does a daily plan get approved?
Demo data — sample work orders and addresses shown for illustration only.
Product tour
What does PW Command look like in use?
Screens from the live product — dispatch, weather response, safety, MMS patrols, and road closures, all in one supervisor-approved workflow.
Demo data — sample addresses shown for illustration only.
Weather operations
Rain, flood, and winter response — before the call comes in.
Live conditions drive draft recommendations — flood plan activation, after-hours callouts, and crew structure — every one requires supervisor approval before it goes out.
Demo data — sample addresses shown for illustration only.
Incidents & safety
File a near-miss or incident in under 60 seconds.
Type, severity, location, and photo evidence — geotagged from the field. High and critical items alert supervisors immediately.
Demo data — sample addresses shown for illustration only.
MMS compliance
O.Reg 239/02 patrols on a calendar you can defend.
Patrols laid out by road class at the frequency O. Reg. 239/02 sets for that class, with alternating-week logic. Assignments prefer patrollers who haven't covered this shop recently.
Demo data — sample addresses shown for illustration only.
Road closures & 511
Publish closures with the right traffic-control plan.
One-click presets for watermain breaks, tree-downs, utility work, and parades — with TC-1/TC-2/TC-4 sign placement, detour routing, and 511 publishing built in.
Public works resources
Where can I learn public works operations best practice?
Written for supervisors and lead hands: work-order management, crew planning, Ontario MMS documentation, winter operations, safety records, certifications and traffic control. Useful whether or not you ever use PW Command.
Work-order management
The lifecycle from intake to documented closure, and where it usually breaks.
Ontario MMS guide
What O. Reg. 239/02 asks a municipality to be able to show, with primary sources.
Winter operations
Weather records, patrols, route hazards, turnover and the after-event file.
Crew scheduling
Building a daily plan that matches qualified people to prioritized work.
Supervisor operations
Priorities, due diligence records, handoffs and a daily supervisor checklist.
Public works glossary
Plain-language definitions of the terms councils and crews use differently.
See PW Command on your data.
Bring an export of your open work orders. We'll show what a smarter daily plan looks like.
A typical session covers a 1- to 5-person crew build, a Class 2 to Class 5 MMS patrol calendar under O. Reg. 239/02, a TC-2 lane closure with Ontario Book 5 signage, and one 511 closure publication — in about 30 minutes.
Published by Panzica Technologies Inc. · Last updated