PW CommandFeatures
What PW Command does today.
PW Command brings daily municipal operations into one organized planning layer—from work orders and crew coordination to resources, compliance, safety, and weather response.
PW Command Assistant (PWC)
Create detailed work orders simply by speaking to the PW Command Assistant — less typing, faster reporting, better information from the field.
- Tap the microphone and describe the issue in plain language
- Example: "There is a pothole at 123 Main Street that will require cold patch."
- PWC drafts a structured work order with work type and description
- Reported location plus GPS coordinates when available
- Suggested priority based on the described conditions
- Recommended materials, equipment, and crew information
- Applicable Minimum Maintenance Standards considerations surfaced automatically
- Photos and supporting field information attached to the draft
- Employee reviews and edits before submitting
- All AI-generated recommendations remain subject to supervisor approval
Work orders & dispatch
See every open, blocked, and emergency work order — then act on them from a live map.
- Work Orders board — open, blocked, and emergency, in one view
- Dispatch Console for pushing approved plans out to crews
- Map View with zone grouping and backlog hotspots
- Schedule Planner across today, tomorrow, and the week ahead
- Approval Queue — nothing goes to crews until a supervisor signs off
- Road Closures (511) for planned work, emergency repairs, and BIA events
Crews & smart daily plans
AI-assisted crew building and daily plans — with a supervisor in the loop for every recommendation.
- Crew Builder — build crews manually or auto-generate 1- to 5-person crews
- Smart Suggestions match staff by skills, roles, and compatibility rules
- Every recommendation shows a confidence level and reasoning
- Crew Insights for compatibility, coverage gaps, and utilization
- Task Durations and WO Templates for realistic daily plans
- PM Schedules for recurring preventative maintenance work
Resources
Staff, equipment, materials, signs, and shops — all in one place.
- Staff skills matrix with role flags, availability, and absence calendar
- Equipment inventory — trucks, plows, sanders, loaders, shop equipment
- Materials tracking for locate and job readiness
- Signs library based on Ontario Book 5 with your live inventory
- Shops & Resources — home shop, current shop, and East/West assignments
- Contractors & Mutual Aid directory
Compliance & safety
Locates, certifications, field safety, and Ontario MMS tracking — with recommendations only; authorized personnel approve.
- Locates — block excavation work until Ontario One Call tickets are cleared
- Materials readiness tied to the locate ticket
- MMS Compliance — road-class patrols, deficiencies, and repair deadlines
- MMS Quick Reference with AI-assisted deficiency identification
- Field Safety and Certifications tracking (H&S rep, mentor, lead hand flags)
- Emergency repairs override the scheduled plan
- Work Refusal (OHSA §43) — record the refusal and hold the work order while the employer's investigation runs with the worker and a worker representative; the formal process stays with the parties the Act names
- Mid-Job Scope Change monitor — flag new on-site hazards and re-check crew qualifications
- Geotagged Before / After photo evidence that supports a defensible record if a damage claim is made
- Field Incident & Near-Miss Reporter — under 30 seconds, feeds crew-matching risk scoring
- Certifications & Training tracker with expiry alerts and coverage-by-certification view
- Optimizer enforces required qualifications (Chainsaw, CVOR, EWP, Forklift, Skid Steer, WHMIS, First Aid, Working at Heights, TDG, Confined Space)
Weather operations
Rain, freezing rain, flash freeze, and winter storm response — with playbooks staff can activate.
- Weather Response dashboard with pending weather recommendations
- Rain Response playbook for storm and flood-risk conditions
- Winter Control — winter routes, patrol schedules, drift watch, storm response
- Winter Equipment view for plows, sanders, and salters
- Flood Assets registry for pumps, sandbags, and staging locations
- Winter Reports for post-storm review
- Rain Day / Storm Response activation — event date, severity, forecast mm
- Auto-proposes East/West pump-grate crews with drainage checklists
- Emergency Flood Response — execute the municipality's approved plan with routing, tracking, and audit
- After-hours callout tool — track who was called and confirmed, with pairing suggestions from history and certifications
- Simulated weather scenarios for tabletop drills and draft recommendations
- Every weather recommendation routes to the Approval Queue for authorized human sign-off
Want a walkthrough?
A short demo against your open work orders.