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Work-order management for municipal public works

What software helps manage municipal public works work orders and daily plans?

PW Command manages the daily planning side of municipal work orders: it reads the open work orders already held in Cityworks, PSD Citywide, MESH, ArcGIS or a CSV export, groups them by area and priority, proposes a crew for each, and hands the supervisor an approvable plan. Your existing system stays the system of record.

The problem this solves

Most municipalities do not lack a work-order system. They lack the layer between a list of open work orders and a workable plan for the crews standing in the yard at 6:30 a.m.

How it works alongside your existing system

  1. 1.Bring in today's open work orders through an integration or a CSV export.
  2. 2.PW Command groups them by area, priority and deadline, and proposes crew assignments.
  3. 3.The supervisor reviews the plan and accepts, adjusts or overrides it.
  4. 4.The approved plan is shared with crews, and completions flow back into the record.

How this differs from asset-management software

Asset-management and work-order systems are built to hold records: the asset, its history and its cost. PW Command is built to answer a different question — what should happen today, with the crews, equipment and materials actually available. It is a decision-support layer, not a replacement system of record.